Your data

Delete your Investline account

You can delete your Investline account at any time, in the Investline app or on this website. Here is how, and what happens to your data.

In the app or on the website

  1. Log in to your account.
  2. Open Settings from the menu.
  3. At the bottom, choose Delete my account, then enter your password (and your authenticator code if you use two-factor authentication).

If nothing is left to settle, the account closes straight away and you are signed out on every device.

Go to Settings

If you cannot log in

E-mail support@investline.io from the address you registered with, with the subject “Delete my account”. We may ask you to confirm your identity first, and we answer within 30 days.

If you still own shares or money

We cannot close an account that still holds shares, a wallet balance, a withdrawal waiting to be collected, an open sell offer or unpaid referral rewards, because that money and property belong to you. When you ask, we open a support ticket and help you sell your shares and withdraw your balance first. Then we close the account.

What we delete

  • Your name, e-mail address and phone number on your profile
  • Your emergency contact
  • Two-factor authentication and your Telegram link
  • Your notifications and every signed-in session

What we must keep

Iraqi and Kurdistan Region anti-money-laundering rules require us to keep these for 7 years after the account closes, then we delete them:

  • Identity-check (KYC) records: ID documents, selfie and signature
  • Investments, transactions, share contracts and receipts
  • Support tickets and messages linked to them

Read more in section 13 (Data retention) and section 14 (Your rights) of our Privacy Policy.